Home Solutions Retail & FMCG

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Customer Experience and Compliance Solutions Go Mobile

Touchwork offers a range of mobile solutions to meet the specific needs of a broad spectrum of retail service and FMCG clients.

ESP 360 is a customer experience and service recovery solution that monitors customer service levels within an organisation.

ESP METRIX is a low-cost, real-time market research solution using mobile technology for instant market insight.

 

RETAIL SCORE operational solutions have been developed to facilitate the collection of business-to-business operational information. These include retail compliance auditing tools and a market place intelligence system for measuring an FMCG brand’s retail presence.